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City-Hotel Friesoythe

Frequently asked questions

Answers about arrival, rooms, breakfast and your stay.

Arrival

When can I check in?

Reception check-in is available Monday to Saturday from 15:00 to 20:00.

Can I arrive early?

In the main building, key collection via the key box may be arranged from 14:00 if your room is ready. This requires prior agreement. Check-in before 14:00 is generally not possible. Guesthouse arrival is only possible between 15:00 and 20:00.

Can I arrive after 20:00?

For rooms in the main building, later arrival via the key box is possible by prior arrangement. We will give you your key box details and personal code individually. Arrival after 20:00 is not possible at the guesthouse.

Is there a key box at the guesthouse?

No. The key boxes are at the main building and are used only for rooms in the main building.

Can I arrive on a Sunday?

As a rule, Sunday arrivals are not possible. Hotel management may approve an exception; please ask us in advance.

Rooms

What rooms are in the main building?

The main building has 8 single rooms and 11 double rooms. Three of the double rooms are twin rooms with separate beds.

Are rooms with separate beds available?

Yes. There are three twin rooms in the main building. Each guesthouse double room has one shared double bed.

What facilities are in the main building rooms?

Rooms have Wi-Fi, a flat-screen TV, a private bathroom, a hairdryer and a kettle with tea and coffee supplies. The beds are 210 cm long.

Is Wi-Fi free?

Yes. Free Wi-Fi is available throughout the hotel.

Is there water in the room?

Yes. A complimentary bottle of water is provided in your room on arrival.

Is there a lift?

No. The hotel has no lift. Some main building rooms are on the ground floor; all guesthouse rooms are on the second floor and are accessible by stairs only.

Guesthouse

How many rooms are in the guesthouse?

The guesthouse has 4 single rooms and 3 double rooms. Each double room has one shared double bed.

Where is the guesthouse?

It is approximately 500 metres from the main building. Please come to reception in the main building between 15:00 and 20:00 on arrival; we will explain the route. Breakfast is also served in the main building.

Is there parking at the guesthouse?

Yes. Ample parking is available directly at the guesthouse.

Which floor are the guesthouse rooms on?

All guesthouse rooms are on the second floor. There is no lift.

Are there kettles or dog-friendly rooms?

There are no kettles or dog-friendly rooms in the guesthouse. Kettles with tea and coffee supplies and selected dog-friendly rooms are in the main building.

Breakfast

When is breakfast served?

Monday to Friday from 06:30 to 09:30; Saturday, Sunday and public holidays from 08:00 to 10:30.

Where do guesthouse guests have breakfast?

Breakfast is served only in the main building, approximately 500 metres from the guesthouse.

Can I add breakfast?

Yes, subject to availability. Please ask us.

Can visitors have breakfast without staying?

Yes. Please reserve in advance so we can arrange a place for you.

Is breakfast always a buffet?

We usually serve a buffet. When occupancy is low, we serve breakfast at your table.

What if I have allergies or dietary requirements?

Please tell us before you arrive so we can discuss any special requests with you.

Parking and bicycles

Is parking available?

Yes. Free parking is available directly at the main building, and ample parking is available at the guesthouse. No reservation is required.

Can I store my bicycle?

Yes. A lockable bicycle garage is available.

Can I charge my e-bike?

Power outlets for charging e-bikes are available in the bicycle garage.

Is there an electric car charger?

No. The hotel currently has no electric car charging point.

Dogs

Can I bring my dog?

Yes, in selected rooms in the main building. Please tell us when booking. Dogs cannot stay in the guesthouse.

What is the fee for a dog?

The charge is €10.00 per dog per night.

Booking and payment

How can I book a room?

You can book directly through our website. You can also reach us by phone, email or WhatsApp.

When do I pay?

Private guests generally pay on arrival. Depending on how you book, advance payment may also be possible.

Which payment methods do you accept?

You can pay in cash, by debit card or by credit card at the hotel. Other methods depend on how you book.

Can my company pay for my stay?

Yes, if we receive and accept a written payment guarantee. You pay any services that are not covered on arrival.

Can I cancel free of charge?

That depends on the number of rooms booked and when you cancel. The terms of your booking apply.

Children and other questions

Is breakfast free for young children?

Breakfast is free for children aged 6 or under. The room rate depends on occupancy.

Can I request a cot or extra bed?

Please ask when booking. Availability depends on the room. An extra bed costs €25.

Are the rooms non-smoking?

Yes. All rooms are non-smoking.

Another question? Get in touch.